Operating and Mounting Instructions FAQs

Q: Where can I find the instruction sheet of my Master Lock product?

A:

Bungees
For straps:
-Lashing straps model # 3110, 3111, 3112, 3379 
-Lashing straps model # 4362, 4363, 4364 
-Spring clam tie downs model # 3113, 3380, 3062 
-Spring clam tie downs model # 3065
-Spring clam tie downs model # 4368, 4369, 4370
-Ratchet tie downs model # 3223, 3108, 3109, 3066, 3069, 3056
-Ratchet tie downs model # 3057, 3378
-Ratchet tie downs model # 3058, 3059
-Ratchet tie downs model # 3234, 3236
-Ratchet tie downs model # 4365, 4366, 4367, 4371
-Ratchet tie downs model # 4359, 4360 
-Retractable ratchet tie downs model # 3238, 3248 
-Carry strap model # 3123, 3124, 3126
Steering wheel locks:
-Model # 249, 263256
Garage Protector:
-Model # 14881490
Universal trailer lock
Floor/wall anchor points

Q: How to choose the correct strap for my application?

A:

In selecting web lashing equipment, consideration should be given to the required lashing capacity, taking into
account the mode of use and the nature of the load to be secured. The size, shape and weight of the load, together with the intended method of use, transport environment and the nature of the load, will affect the correct selection.
For stability reasons freestanding units of load have to be secured with a minimum of one pair of web lashing for frictional lashings and two pairs of web lashings for diagonal lashing.
The selected lashing system should be both strong enough and of the correct length for the mode of use. Basic lashing rules:
- Plan the fitting and removal operations before starting a journey;
- Keep in mind that during journeys parts of the load may hav to be unloaded;
- Calculate the number of web lashings according to EN 12195-1/1995;
- Only those web lashings designed for frictional lashing with Stf on the label are to be used for frictional lashing;
- Check the tension force periodically, especially shortly after starting the journey.

Q: When to use a ratchet tie down?

A:

We recommend to use ratchet tie downs on loads which lashing capacity is between 150 and 2250kg

Q: When to use a spring clam tie down?

A:

We recommend to use spring clam tie downs on loads which lashing capacity is between 150 and 600kg

Q: When to use a lashing strap?

A:

We recommend to use lashing straps on loads which lashing capacity is between 65 and 150kg

Q: When to use a strap with plastic buckle?

A:

We recommend to use straps with a plastic buckle on loads which lashing capacity does not exceed 40kg

Q: How to insert the strap inside the ratchet?

A:

Please read and obey all warnings and instruction sheets for a safer use

Q: How to insert the strap inside the buckle?

A: Please read and obey all warnings and instruction sheets for a safer use

Q: There is too much webbing on the ratchet, how to release it?

A:

We recommend to limit the number of pivot of the ratchet handle to prevent jam on the mechanism.
If too much webbing is filling ratchet reel, start procedure over, first removing all slack from webbing over load.

Q: Is the product certified? Which certification?

A:

All of our straps are compliant with the European norm EN 12195-2. This norm is an European standard that specifies safety requirements and methods for testing web lashings for securing loads on vehicles. 
All of our bungees are compliant with the Standard EK5/AK8. This standard is a German rule that specifies the test safety requirements and methods for testing elastic cords under tension.
Most of them are TUV certified. TÜVs  (short for Technischer Überwachungs-Verein, Technical Inspection Association in English) are German organizations that work to validate the safety of products of all kinds to protect humans and the environment against hazards. As independent consultants, they examine and monitoring tie downs and bungees.

Q: How to choose the correct bungee cord for my application?

A:

Please always refer to the resistance of the product for the correct use.

Q: My strap / bungee is cut / torn / nicked, what do I do?

A:

Straps / bungees should be rejected if they show any sign of damage. 
The following criteria are considered to be signs of damage :
- If there is any accidental contact with chemical products.
- For web lashings and cords: tears, cuts, nicks and breaks in load bearing resulting from exposure to heat.
- For end fittings and tensioning devices: deformations, splits, pronounced signs of wear, signs of corrosion.

Q: Is there a protection to prevent damaging the strap from friction?

A:

The webbing shall be protected against friction, abrasion, and damage from loads with sharp edges by using protective sleeves and/or corner protectors.