Project Guide FAQs

Q: The carrier bracket does not fit my bike frame, what can I do?

A:

Please send a request to Master Lock.

Q: Where can I find the instruction sheet of my Master Lock product?

A:

The instruction sheet is located inside the packaging.

Q: I have lost the instruction sheet to mount the bracket. Where can I get a copy?

A:

View the instruction sheets to mount the bracket:
U-bars:
-Model # 8195, 8274, 8285, 8279
-Model # 8196
-Model # 8238 
Cables:
-Model # 8232
-Model # 8120, 8130, 8190, 8121

Q: Screws / nets are missing on the bracket set. Where can I get them?

A:

Please send a request to Master Lock.

Q: How do I install my built-in combination locks for my lockers?

A:

View the installation instructions for our built-in locker locks.