Lock Activation / Deletion

Locate Activation Code

To locate the lock's Activation Code on the instruction sheet included in the lock box packaging::

  1. On the back of the package, cut through the plastic label and plastic ribs by following the dotted line where indicated.
  2. Open the door and remove the folded instruction sheet from the compartment.
  3. Locate the Activation Code in the gray box at the top left corner of the instruction sheet and enter it as instructed in the app.
    Activation Code Icon

Note: The Activation Code may include the numbers 1 or 0 but will not include the letters I or O.

Register a Lock

To register a new lock:

  1. Remove the lock and instructions from the package.
  2. On your mobile device, download the free Master Lock Vault eLocks app from the Apple App Store or Google Play Store.
  3. Follow prompts to log into, or create, a Master Lock Vault account.
  4. In the Master Lock Vault eLocks app, touch add a lock (+).
  5. Enter the Activation Code from the top left corner of the instructions and touch continue.
  6. Touch any button on the lock keypad to wake up the lock & prompt it to communicate with your mobile device.
  7. After the lock and your device have synchronized, your lock will appear in your Locks list.

Note: Your lock is set to operate in Touch Unlock Mode. If the range at which the device and lock communicate is too far or not far enough, you can recalibrate this range in the app settings.

Delete a Lock

To delete a lock box from the app:

  1. Select the lock box from the Locks list.
  2. Touch manage lock in the upper right corner. Enter your passcode, if prompted.
  3. Touch the SETTINGS icon Settings Icon in the upper right corner.
  4. Touch delete lock at the bottom of the screen.
  5. Touch ok.

Note: If you are the lock box owner, this will revoke all Guest access. To re-register this lock box, you will need the original Activation Code that was provided with the lock's packaging.

How do I obtain the Activation Code for my 5441EURD Select Access® Smart?

The Activation Code is provided with each lock or lock box in the upper left corner of the instructions. The instructions are included in the lock or lock box package.

If you have lost, or no longer have the instructions, please contact us