If you ever have any questions regarding your Master Lock safe product

  • You lost your code?
  • You need an extra key?
  • You need assistance to use the product?

Call Master Lock Helpline

  • United Kingdom toll free number*: 0808-234-2514
  • Germany toll free number*: 0800-182-8461
  • France toll free number*: 0800-90-0766
  • Belgium toll free number*: 0800-7-9429
  • Netherlands toll free number*: 0800-0224-173
  • Spain toll free number*: 900-9-81073
  • Portugal toll free number*: 800-8-11082
  • Call from other countries: 001-800-828-1438
  • *Free of charge if called from a landline. Call from mobile phone may be charged, please refer to your mobile phone provider.

Master Lock helpline is available from Monday through Friday, from 1:30PM to 11PM (GMT).

You can also contact us using our customer support form: Contact Us

Service & Support