Lost Keys FAQs
Q: I lost the keys for my steering wheel lock / pedal to wheel lock. Is it possible to obtain new keys?
No, unfortunately we cannot provide you separated keys for this reference.
Q: I lost the keys to my Master Lock lock and don't know the key number. Will Master Lock send me a replacement?
No. Without the key number, there is no way for Master Lock to know which key will open your lock. There is not a master key that will open all Master Lock products.
Q: I lost the keys for my garage protector lock. Is it possible to obtain new keys?
Yes, you can obtain new key blank for your garage protector by ordering the K7000BOX
Q: Can I order a new Master Lock lock that will work with my existing key?
Most lock models have an option to match an existing key when ordering new locks. With a wide variety of locks Master Lock offers, we recommend contacting a distributor or our call center for confirmation.
Q: My hardware store no longer provides key replacement. Can I order replacement keys directly from Master Lock?
We do not supply replacement keys directly to customers. Instead, you may try another hardware store in your area or contacting a locksmith to see if they can produce a replacement key.
Q: Can I buy additional keys for my lock directly from Master Lock?
Master Lock does not provide keys directly to consumers; however, you may take one of your keys to a local hardware store, home center or locksmith where they can cut duplicate keys. Please note that not every store will have the appropriate key blanks available. Please call ahead.
Q: My hardware store could not get a new key for my lock. What should I do?
Check with a local locksmith to see if they can duplicate a replacement key. Sometimes, replacement keys are not available for every model of lock. If this is the case, you may need to purchase a new lock.
Q: Can Master Lock keep a record of my combination or key number for me?
Yes! You can store your combination and/or key numbers at masterlockvault.com - a FREE service from Master Lock! The Master Lock Vault provides a safe & convenient place to store all of your confidential data for quick & easy access from your PC, iPhone, or any other mobile devices!